Terms of Service

Service Description

ScheduleLens is a web-based construction schedule analysis tool. You upload project schedule files (Primavera P6 XER and XML, Microsoft Project XML and MPP, and Asta Powerproject PP), and the service produces automated analysis reports, including schedule health checks, comparisons between schedule updates, critical path and float analysis, and AI-written narrative summaries. Subscribers can also track a programme over time on a Project dashboard and ask an AI assistant about their results.

Your Account

• You register with an email address and password, or with Google sign-in.
• An account is for one person. Shared or team accounts are not available at this time.
• Keep your sign-in details secure and tell us straight away if you think someone else has used your account.
• You must be at least 18 years old to use the service.

Acceptable Use

• Upload only schedule files that you are authorised to share and analyse.
• Do not abuse the service, for example by automated scraping, denial-of-service attempts or uploading malicious files.
• Do not attempt to access other users' data, accounts or reports.
• Do not reverse engineer, decompile or attempt to extract the source code, algorithms or scoring methods behind the service, and do not copy, resell or sublicense it.

What a Report Is

Intellectual Property

• Your content: you keep full ownership of the schedule files you upload and the reports generated from them, and may share or use your reports however you like.
• Our platform: we own the analysis engine, software, platform design and underlying technology. These terms give you the right to use the service, not rights in our intellectual property.

Prices and Payment

• Prices are shown on our pricing page in US dollars. Australian customers are charged 10% GST on top, shown at checkout. A tax invoice showing our ABN and the GST charged is available on request.
• One-off reports: uploading and previewing an analysis is free. You pay when you download the full report, and the price is the one shown before you pay.
• Payments are processed by Stripe. We do not see or store your card number.

Subscriptions

• What you get: each plan includes what the pricing page describes when you subscribe, including the number of analyses per billing period (Single Project: 1, Multi-Project: 10, Professional: unlimited) and the Project dashboard.
• Billing and renewal: a subscription is charged monthly in advance, starting on the day you subscribe, and renews automatically each month until you cancel. The price is shown at checkout and on every receipt.
• Analyses per period: your allowance resets at the start of each billing period. Unused analyses do not carry over.
• Cancelling: cancel at any time online, under Account → Manage subscription. Cancellation takes effect at the end of the period you have paid for. You keep full access until then and are not charged again.
• Price changes: we email you at least 30 days before a price change applies to your subscription. The new price applies from your first renewal after that notice, and you can cancel before then.
• After you cancel: your reports stay available. Schedules kept in a Project are deleted 90 days after your subscription ends, and we email you 30 days before that.

If Something Goes Wrong

If a report or your subscription has not worked as it should, contact us and we will look into it. Your rights under the Australian Consumer Law, described above, always apply.

Your Data

Our Privacy Policy describes how we handle your data. In short: your uploaded file is deleted after analysis, what we keep is encrypted and only available to you, and we never sell your data or use it to train AI models.

Emails

We send emails you need to use the service, such as account verification, receipts, report-ready notices and retention warnings, for as long as you have an account. Other emails, such as the Project digest and the one-off reminder to new accounts, identify ScheduleLens as the sender and tell you how to stop them.

Service Availability and Changes

We work to keep ScheduleLens available and fault-free, but cannot promise uninterrupted service. We improve the service over time. If we remove a feature your subscription includes, or stop offering the service, we will email you at least 30 days beforehand and refund any amount you have paid for the period after the change.

Liability

Subject to your rights under the Australian Consumer Law described above:

• Where the law allows our liability for failing to meet a consumer guarantee to be limited, it is limited to supplying the service again or paying the cost of having it supplied again.
• We are not responsible for decisions you make in reliance on a report, except to the extent the loss is caused by our failure to meet a consumer guarantee, by our negligence, or by a breach of these terms.

Closing or Suspending an Account

You can delete your account at any time under Account → Delete my account. Any subscription is cancelled at the same time. We may suspend or close an account that seriously or repeatedly breaches the Acceptable Use terms. Unless the breach makes it unreasonable, we will tell you first and give you a chance to fix it, and we will refund any amount you have paid for a period you can no longer use.

Changes to These Terms

We may update these terms. We will email registered users at least 30 days before a change that affects them takes effect. If you do not agree to a change, you can cancel before it takes effect, and we will refund any amount you have paid for the period after it.

Governing Law

These terms are governed by the laws of Western Australia, Australia, and the courts of Western Australia have non-exclusive jurisdiction over any dispute about them. This does not take away any right you have to bring a claim in the courts or under the consumer protection law of your own country.

Contact

For questions about these terms, a problem with a purchase, or a tax invoice, email legal@schedulelens.com.